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First Impressions of Iola, KansasAll communities have difficulties viewing their surrounding as others – customers, visitors,potential residents, and potential businesses – see them. Our views are skewed by over-familiarization,a lack of differing perspectives, expectations, and a reluctance to be completely honest with ourneighbors when dealing with difficult issues, such as the appearance of buildings, customer service, andthe maintenance of public facilities.Recently a volunteer team from another community of similar size made a visit to Iola to reporttheir “First Impressions” of the community. The team acted as “secret shoppers” for the day to discoverwhat they could about Iola. They followed a set procedure established through the “First Impressions”program and documented their results.“First Impressions” is a program developed by K-State Research and Extension through theCommunity Vitality program. The focus of the program is to help communities learn about existingstrengths and weaknesses through the eyes of visitor. The results from a “First Impressions” visit canserve as the basis for community action and as a way to document changes in a community over time.
View the results by selecting the documents below.
IOLA First Impressions - Report
IOLA First Impressions - PowerPoint